Monday 6th April 2020
We continue to ship orders and await an update from the UK Government regarding the current lockdown which is due to end on Tuesday 14th April.
Wednesday 25th March 2020
COVID-19 Update - we are currently accepting and shipping all orders as usual
For seven decades, Pooleys has been providing equipment and training material to pilots and flying schools around the world. In that time, we have seen many events that have affected our business and those of our loyal customers but none like this.
As you will have read in so many other emails from companies with which you have had dealings, we are in unprecedented times. This terrible virus, whilst separating us from our family, friends and colleagues, is actually drawing us all together in one common aim - to protect those closest and most precious to us as well as the wider community.
We have made the following temporary adjustments to the way we operate
We are doing our utmost to ensure that we look after the safety and wellbeing of the incredible teams of people who work in our company, some of whom have been with us for over 45 years.
Head Office at Elstree Aerodrome
Although our offices at Elstree are temporarily closed, our teams are now working from home, continuing to take your calls and place your orders. You can contact our team in the usual way:
From the UK - 0800 678 5153 (Freephone)
Retail sales - +44 (0) 208 207 3749 or firstname.lastname@example.org
Trade sales - +44 (0) 208 953 4870 or email@example.com
Pilot Shop at Elstree Aerodrome
Our pilot shop at Elstree is temporarily closed.
Despatch Office at Cranfield
Our despatch offices are still operating and we are shipping all orders whilst still adhering to the UK Government's guidelines and keeping our team safe. Our team is working hard and will continue to ship orders whilst our couriers continue to operate. Where the shipping of of orders becomes difficult or delayed, we will keep you updated by telephone or email.
Our Factory at Cranfield
We have made the decision that the best way to protect our team is to close our factory, initially for the next 3 weeks. We have significant stocks available and foresee no difficulty in fulfilling orders of Pooleys manufacturered products during that time.
Pilot Shop at Cranfield
Our Pilot Shop at Cranfield is temporarily closed.
Pilot Shops at Turweston and Bournemouth
Both shops are also temporarily closed.
Website - www.pooleys.com
Our improved website remains open for business.
For the latest information, please visit our website, call us or monitor our social media channels (links below). We will continue to update you by email.
May I take this opportunity to wish you all well in this challenging environment and to thank you for your loyalty and support, it means a great deal to my team and me.
With very best wishes to you all,
To order your FREE copy of the latest Pooleys Retail Catalogue Winter/Spring 2019/20 Edition please click on the image above or link below.
The International Dawn to Dusk Competition, now in its 56th year, provides a unique aeronautical challenge participating in a day's flying using an aircraft of the competitor's choice.
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